Introducing FlexiBus – our new on-demand transport service

30/05/2023

FlexiBus services are now fully operational across 10 zones in East Sussex. (click here or see map above).

This service, delivered through the East Sussex Bus Service Improvement Plan (BSIP) and funded by the Department for Transport, aims to deliver the BSIP’s objective of providing residents in rural areas of East Sussex with access to a bus service to enable residents to access services such as health, education and retail or to connect to the wider bus or rail network. Operating in the rural areas of the county where traditional bus services don’t quite reach, FlexiBus provides an invaluable link to services and access to other public transport services for onward travel. The service operates between 7.00am and 7.00pm on Mondays to Saturdays (excluding public holidays).

The cost of a FlexiBus ride is similar to a standard bus fare, £2 for a single journey, £4 for a return and £5 for a day pass that can be used on any bus service in East Sussex. There are discounts on these tickets for young people and Concessionary pass holders can use their pass to travel for free with the usual time restrictions.

To enable officers and/or members to sample the service, we are offering a limited number of rides for free. Download the Ride Pingo app – go to https://bit.ly/RidePingo - to plan, book and track your ride or call the Customer Call Centre on01273 078 203 (6.30am to 7.30pm Monday to Saturday except bank holidays) and provide this code when asked -TPFree. Promo codes are available on a first come first served basis.

After you’ve completed your FlexiBus journey send your feedback toflexibus@eastsussex.gov.uk. We would love to know about your ride!